الأحد، 24 سبتمبر 2017

Microsoft InfoPath 2013 Encountered an error during setup

The problem started when I decided to uninstall Office 2013. I noticed InfoPath 2013 had disappeared a few weeks later when I needed to use it. No problems I thought - I downloaded InfoPath 2013 from the O365 Portal (Other Installs - infopath_4753-1001_x86_en-us.exe). However - every install attempt resulted in "Microsoft InfoPath 2013 Encountered an error during setup". Install bar gets to near end and reverses. So - much googling - many false leads - etc etc. eventually resorted to removing all office applications using O15-ctrremove.cab. Tried installing InfoPath 2013 first - same error. Ran the remove office app O15-ctrremove.cab again. Restart. Re installed Microsoft Office 365 ProPlus - another nightmare but eventually got it all working and authenticating properly. Now I'm stuck with not being able to reinstall SharePoint Designer 2013 (from O365 Portal) and InfoPath 2013.

Solution:

Let’s try the steps below to see if you can install SharePoint Designer 2013:
 1. Login to your PC with an local admin account 
2. Search for Task Scheduler in Windows and open it 
3. Locate the Task Scheduler Library\Microsoft\Office 
4. Delete every task if exists > Right Click on the Office folder > Delete Folder Note: Before removing the tasks, right click on each task > Export for backup purpose.
 5. Restart the computer and install SharePoint Designer
If the issue still exists, could you try installing SharePoint Designer 2013 on other computers to see if you can install successfully? Meanwhile, could you also share the installation logs with us via Private Message.
To find the log, after the installation fails because of the error, use Cortana or Search to %temp% folder and check the newest file inside. It should be a .log file with a format of: Computer name-YYYYMMDD-HHMM.log Note: If you are running a 64-bit version of Windows and a 64 bit-version of Microsoft Office, get the 64 bit version of SharePoint Designer. If you are running a 32 or 64-bit version of Windows and a 32-bit version of Microsoft Office, get the 32-bit version of SharePoint Designer.

هناك تعليق واحد:

  1. Right click on executable setup and run as administrator and pass admin cred . This resolved my issue

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